Who is M&Y Care?

M&Y Care is a privately-owned home care services company founded in 1999 to provide professional quality in-home health care that is safe, effective, compassionate, and affordable. For over 20 years, M&Y Care has been dedicated to providing and promoting superior health care for individuals and families across our diverse communities. We believe that home care services should be an essential part of the healthcare delivery system. We become an advocate for every individual seeking safe, professional, and affordable care in their home. The value of our aged, diseased, and disabled population is no less important than other members of our society. We recognize that clients and families have the right to participate in planning for their care and to make decisions about their future that could impact their self-respect, dignity, and independence.

M&Y Care understands that you want top quality care for your loved one. We realize that you are searching for a highly qualified professional in-home care provider who will treat your loved one with compassion, respect, and dignity. At M&Y Care, we choose our nurses, therapists, and personal caregivers carefully to ensure that your family member is provided with the best services. Our people are passionate about what they do and pride themselves in being the best in their field. Our program includes periodic monitoring of your care plan to ensure that our service is always meeting your satisfaction.

Our team of professional caregivers work closely with you and your loved one to maintain their independence and promote their self-respect, while allowing them to continue to live safely at home and enjoy the lifestyle that makes them happy.

Frequently Asked Questions on Home Care Nursing Services

Q: Home Health Care: Making the Right Choice

If you’re not quite sure home health care is right for your loved one, but they’re still struggling to stay healthy at home alone, then you should talk with their doctor about other possible options.

You can also speak with a professional from an agency like Home Care Assistance to get more information on how these types of services could benefit seniors who suffer from conditions like dementia or heart disease .

While this type of service isn’t usually covered by Medicare and Medicaid , it could be available to your family depending on your financial situation and specific needs.

Q: Is owning a home health agency profitable?

There are a lot of things to consider when answering this question. For example, what kind of home health agency are you talking about–an in-home care provider, or a nurse staffing company? Are we talking about for-profit or not-for-profit?

Generally speaking, in-home care agencies tend to be more profitable than nurse staffing companies. This is because in-home care agencies typically have lower overhead costs (since they don’t have to lease and staff office space), and they also don’t have to pay the high wages that nurses command. However, it’s important to remember that there is no one answer that fits all businesses–each business has its own unique set of circumstances that need to be accounted for. Click here to read a case study on why in-home care providers may want to consider going the not-for-profit route.

Q: Is a home care agency profitable?

It can be. There are a few things to consider when looking at the profitability of a home care agency.

First, the cost of providing home care services is typically lower than the cost of providing services in a nursing home or hospital. This is because home care allows patients to remain in their own homes and eliminates the need for expensive medical equipment and staffing.

Second, there is a growing demand for home health care services as the population ages and more people require long-term care.

Third, agencies can minimize costs by hiring caregivers who are qualified and licensed in the state where they work. And finally, agencies should ensure that their billing and collection procedures are up to date and accurate so that they receive payment for the services they provide.

This article is part of our series on selling your home health or hospice business, click here to see the full list of articles in this series.

Q: How profitable are home care agencies?

It depends. As described above, factors like overhead costs, patient volume and cost-control measures can affect profitability.

However, if you’re looking for one way that you can predict whether or not an agency will be profitable, consider how much it costs to deliver certain services. For example:   The average hourly rate for nurse visit is $26/hour    The average hourly rate for personal care is $13/hour    The average hourly rate for companionship is $10/hour    The average hourly rate for homemaker services is $12/hour    The average hourly rate for respite care is $27/hour    The average hourly rate for skilled nursing services is $40/hour

According to the Bureau of Labor Statistics, the median income for home health aides was about $20,000 per year in 2016. These figures are averages–there are agencies that pay their nurses more than these rates. However, there are also agencies that pay less.

Q: How do I start my own caregiving business?

Starting a home care or home health care business can be a lucrative and rewarding career. Here are the basic steps you need to take to get started:

  1. Decide what type of caregiving business you want to start. There are several options, including in-home care, home health care, and hospice care. Each has its own unique set of regulations and requirements. 
  2. Research the industry and learn about the specific requirements for starting your type of business. This includes getting licensed or certified as necessary, setting up your business structure, and acquiring liability insurance. 
  3. Develop a business plan outlining your goals and strategies for success. The business plan will help you secure financing if needed, as well as inform potential clients of your services.  
  4. Market your business to prospective patients and other caregivers. This may include advertising, social media campaigns, getting listed on care-related directories, participating in community events or building relationships with other home health agencies in the area.

Q: What are some common mistakes made by home care agencies?

The biggest mistake that most agencies make is failing to maintain adequate cash reserves. A sudden drop in patient volume can hurt an agency’s ability to pay its employees and keep up with rent payments.

An agency should aim to have enough cash reserves so that it has at least six months worth of operating expenses stored away if they suddenly lost 80% of their patients.

In addition, be sure that you have a solid understanding of how your services will benefit your customers and set appropriate rates. In other words, don’t charge more than what the market will bear.

Consider factors like the cost of living in your area, median incomes and competition when setting rates for your business’s services. Remember: it’s OK to offer discounts or incentives for new clients or referrals from existing clients.

An agency should also keep up with local standards and regulations related to caregiving agencies in their state. For example, some states require a home health agency to carry a minimum amount of liability insurance while others may place restrictions on which caregivers an agency can hire or when they can schedule patient visits (e.g., during regular business hours only, unless the client requests otherwise).

Q: Why do home health agencies fail?

Some common reasons home health agencies fail are:

  1. Not enough referrals from doctors – One of the main ways home health agencies get business is through doctors referring patients to them for services. If the agency isn’t getting enough referrals, it can be difficult to stay afloat.
  2. Low patient satisfaction – If patients aren’t happy with the care they’re receiving, they’re likely to stop using the home health agency’s services. This can result in a loss of business and revenue.
  3. High employee turnover – This can be costly and disruptive, as new employees have to be trained and up to speed on how the agency operates. It also results in a loss of institutional knowledge.
  4. Poor financial management – This could be a symptom of a larger problem, but it can also cause problems all on its own. If an agency doesn’t have proper financial controls in place to track expenses and revenue, then it might not have adequate cash reserves or may not be charging enough for its services.
  5. Inadequate industry knowledge – Running a home health care business requires more than just hiring caregivers and renting an office space. It’s important to stay informed about local regulations and industry trends so that the agency can compete with other businesses in the area.

Q: What is non-medical home care?

Home care includes a wide range of health and personal care services that can be provided in your home. Services can be provided by a professional caregiver, such as a home health aide, or by family or friends.

Home health care is a type of home care that provides skilled nursing services and other therapeutic services to people who are homebound because of illness or injury.

A caregiver is someone who provides informal ( unpaid ) assistance to someone who needs help because of age, disability, or illness. A caregiver may provide physical care, such as bathing and dressing, or emotional support, such as conversation and companionship.

A home health provider is a company that provides home health care services, either through its own employees or through contract with other agencies and individual caregivers.

Non-medical home care is the term used to refer to those services not included in your Medicare plan, such as personal care and healthcare tasks like wound dressing changes and administering medications.

Q: Why do seniors prefer non-medical home care?

  1. Aids independence – Seniors often appreciate that hiring a caregiver can offer them more freedom and autonomy. They’re able to continue living in their own homes instead of moving into a retirement community or nursing facility where they don’t know anyone else and may feel uncomfortable or lost.
  2. More routine than necessary – As we age, we experience physical, emotional and cognitive changes that affect our performance at work and at home. Sometimes we need a little extra help keeping up with daily tasks and other times we may need more intensive care to get us back on track.
  3. Focuses on individual preferences – A caregiver can adapt their support services to suit each person’s specific needs and requirements, such as providing transportation or completing household chores. This boosts seniors’ confidence and improves the quality of their life because they know that someone is looking out for them.
  4. Provides a break from caregiving – Sometimes family members or friends forget that they’re also caregivers because they’re caring for a loved one every day without a break.

Hiring an outside caregiver can relieve your loved ones of some responsibilities so that they can take time off when they need it most, whether it’s to run errands or to take a vacation.

  1. Decreased safety concerns – Seniors often care for their grandchildren while their adult children are at work, but they don’t always have the physical ability to do so.

They may be afraid of falling when carrying young children up and down the stairs, or that using kitchen appliances might start a house fire because they forget to turn off the stove or oven.

By hiring caregivers, both seniors and their families can rest assured that someone will be around to look out for them if they need help with daily tasks.

Q: How many home health agencies are there in the US?

There are about 5,472 home health agencies in the US. A home health agency is a business that provides home care services to people who are unable to live independently and need help with activities of daily living, such as bathing, dressing, and grooming.

Home health agencies may also provide skilled nursing services, physical therapy, and other therapeutic services.

Most home health agencies are for-profit businesses, but there are also some nonprofit agencies. The majority of home health agencies are small businesses with fewer than 50 employees.

However, there is a growing number of large agencies with more than 500 employees. In addition, the industry is becoming increasingly consolidated as smaller agencies merge or are acquired by larger ones.

Home health agencies can be found in many metropolitan areas. However, there are several regions across the country where a large percentage of the population relies on home health agencies for care.

The Northeast and Southeast have a higher concentration of home health agencies than other parts of the US. In 2016, these two regions accounted for about 43% of all home health agencies. About 10% were located in the Midwest, 13% in the West, and 16% in the South.

Q: How big is the home health care industry?

The home health care industry is booming! In fact, it’s expected to grow by 50% in the next decade. That’s because more and more people are aging and want to stay in their homes instead of going into nursing homes.

There are a lot of different types of home health care, from caregiving to home health providers to home health nurses. But the basic idea is that these professionals come to your house to help you with whatever you need—whether it’s bathing, dressing, cooking, or just getting around.

The best part is that home health care can be tailored to fit your needs and budget. So whether you’re a senior citizen who wants some extra help or a young family that’s juggling work and kids, you can find services that are just right for you.